BGGT

FAQs

01

Can tempered glass be cut?

No, tempered glass cannot be cut after the tempering process. It must be cut to the desired size and shape before undergoing tempering.

02

What is the difference between low iron glass and standard clear glass?

Low iron glass, also known as ultra-clear glass, has a reduced iron content compared to standard clear glass, resulting in higher light transmission and improved clarity. It is ideal for applications where aesthetics are a priority.

03

Can you provide assistance with glass product selection to ensure it meets my specific needs and preferences?

Yes, our team of experts is available to guide you through the selection process, considering factors such as functionality, aesthetics, and budget, to help you find the perfect glass solution for your project.

04

Can you accommodate special requests for glass customization or modifications?

Yes, we understand that every project is unique, and we are happy to accommodate special requests for glass customization or modifications whenever possible. Please discuss your specific requirements with our team, and we will do our best to meet your needs.

05

What is the typical turnaround time for custom glass fabrication and installation?

Turnaround time can vary depending on the complexity of the project and current workload. However, we strive to provide efficient service and will communicate timelines with you throughout the process. Typically, standard products have a turnaround time of 7 to 10 business days from approved drawings.

06

Are your glass products compliant with industry standards and regulations?

Yes, our glass products meet or exceed industry standards and regulations for quality, safety, and performance. We prioritize compliance with relevant codes and standards to ensure the highest level of reliability and satisfaction for our customers.